We deliver these via your secure online account. This allows us to deliver them to you more quickly and provide updates (free of charge) as the scientific understanding of genetics and fitness advances through new research.
Please login to member.fitnessgenes.com, click on the "You" icon, and then click the "Genetic results", "Action Blueprint", or "Your training and nutrition plans" links as appropriate.
We use a survey to collect personal data that is used in our models and therefore it is essential that this information is collected. Please login to member.fitnessgenes.com, click on the icon in the top right hand corner (it will have your name under it), and then select "Your profile". Please complete the questions, then press save, and follow the link back to the members area.
If you still can't see your results, please log out and back in again and that will prompt a full refresh and the results should now be shown. Should you encounter any other issues, please contact us via email@example.com.
If you have been notified that your results are available, and logged in to member.fitnessgenes.com, but you still can’t see them, please check that you logged in using your primary email address. In most cases, this is the email address that you used to register the barcode on your sample collection tube. Your DNA results are always linked to your primary email address. If your results are still not visible, there might be a technical issue we need to investigate. Please contact us via firstname.lastname@example.org and we will be pleased to help.
Nearly all of our clients receive their results before or on the estimated date we provide. If for some reason it is unlikely that your results will be ready by this date, we will contact you via email.
The main reasons that results are delayed are:
Please check your spam / junk email folder as you might find our emails have been incorrectly identified as spam, and we recommend you add @fitnessgenes.com to your safe senders list so you receive our emails in the future.
Our current actionable recommendations focus on resistance training to build muscle / strength and lose body fat. These goals are still helpful for running, cycling, and swimming and our recommendations can be applied to any resistance training that you might complete as part of your overall training plan.
If you participate in one of these sports as a hobby, at a competitive level, or as a professional, and our interested in learning more about how we might be able to help you, please get in touch via email@example.com.
Some of our workout / training plans require access to equipment normally found in gyms e.g. bench, free weights, cable pull machines.
Others are designed to be used at home / outside a gym.
Please read the descriptions of the workout plans to confirm which is which, and please contact us (firstname.lastname@example.org) if you have any further questions.
We recommend that you consult a physician before performing any exercise program. It is your responsibility to evaluate your own medical and physical condition, or that of your clients, and to independently determine whether to perform, use or adapt any of the information or content on our web site.Our training plans are designed to help you to reach the objective (e.g. fat loss, gain mass) in a relatively short period of time, and therefore do assume you are free of any outstanding medical issues and injuries and have a suitable amount of time available for training. It is VERY important that you lift / train within your limits to avoid injury and serious muscle soreness, but it is important to progressively stretch yourself so you make progress towards your objective. Many of our customers are surprised by the volume of training we recommend (and need to build up to that volume if they’ve not trained much in the past) but many Sports Scientists and Personal Trainers will agree that most clients don’t stretch themselves enough to make the gains they aspire to.
If you haven’t trained that much before starting one of our training plans, please start with the “Starter System” and build up gradually.
Finally, our plans are recommendations not something to follow come what may. If you feel you need an extra rest day, take one, and if you still sore from a previous workout (often referred to as ”DOMS” (Delayed Onset Muscle Soreness), consider switching the days around to give a particular group of muscles more time to recover.
Login to your account at member.fitnessgenes.com, click on the ‘You’ tab and then ‘Your training and nutrition plans’.
Our workout and nutrition plans will only be available once your DNA results have been processed and uploaded to your account.
You will also need to enter your plan activation code - this was sent by email to the person that purchased the product.
We have refreshed the original GTS training plan based on our latest models and training protocols, and we have also renamed it as our Maintenance training plan.
If you have any questions or can’t access your results / training plans, please contact us via email@example.com and we will be pleased to help.