Frequently asked questions

Our customer service team respond to hundreds of emails each month, usually within 24 hours.  Some questions are asked more frequently than others and to help you receive an answer even more quickly, we've collated these questions and theirs answers into the groups below.  If your question isn't listed, please get in touch via the Contact Us form, and we will respond as soon as possible.


DNA testing and genetics
Ordering
Shipping
Personal Trainer / Coach / Professional or Semi-Professional Athlete or lifter
My results
Training plans

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